Privacy Policy
Effective Date: 08 June 2026
Introduction
Parawild Edu Capture ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information provided through our website, contact forms, registration forms, workshops, and educational experiences.
By using our website or submitting information to us, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide to us through our website and registration processes. Depending on the nature of the workshop or experience, this may include:
- Full name
- Email address
- Telephone number
- Country of residence
- Age or date of birth
- Emergency contact details
- Parent or guardian details (where applicable)
- Medical information relevant to participation, including allergies, medical conditions, medications, dietary requirements, disabilities, or accessibility needs
- Information submitted through contact forms
- Information submitted through registration and application forms
- Any additional information you choose to provide to us
We only collect information that is reasonably necessary to facilitate our services, ensure participant safety, and communicate with participants.
How We Use Your Information
We may use your information to:
- Respond to enquiries and requests
- Process registrations and applications
- Organise and facilitate workshops, educational experiences, and wildlife activities
- Assess participant suitability for specific activities
- Provide for participant health and safety requirements
- Contact participants regarding bookings, schedules, updates, or changes
- Maintain internal administrative records
- Improve our services and operations
- Comply with legal and regulatory obligations
Medical and emergency contact information is collected solely for participant welfare, safety planning, and emergency response purposes.
Legal Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following grounds:
- Your consent
- Performance of a contract or registration agreement
- Compliance with legal obligations
- Our legitimate interests in operating and improving our services while respecting your privacy rights
Information Sharing
Parawild Edu Capture does not sell, rent, or trade personal information.
We may share information only when necessary to:
- Facilitate workshop administration and participant management
- Work with trusted service providers who assist us with data storage, communications, website hosting, or administrative functions
- Protect the safety of participants and staff
- Comply with applicable laws, regulations, court orders, or lawful requests from authorities
- Protect the rights, property, or safety of Parawild Edu Capture or others
Any third-party service providers engaged by us are expected to implement reasonable safeguards to protect personal information.
International Data Transfers
Because our participants may come from various countries, including the United States, China, South Africa, and other jurisdictions, personal information may be processed or stored in countries different from your country of residence.
Where such transfers occur, we take reasonable steps to ensure that personal information remains protected through appropriate contractual, technical, or organisational safeguards.
Data Storage and Security
Personal information may be stored using secure third-party platforms and services that support our operations, including cloud databases, spreadsheet systems, email platforms, and administrative software.
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Special Categories of Personal Information
Certain registration forms may request health-related information, emergency contact details, dietary requirements, disabilities, or other information necessary for participant safety.
Such information is collected only where relevant to the activity and is used solely for safety, risk management, emergency preparedness, accessibility, and participant welfare purposes.
Access to this information is restricted to authorised personnel who require it to perform their duties.
Cookies and Tracking Technologies
At the time of publication, our website does not use cookies for advertising, behavioural tracking, analytics, profiling, or marketing purposes.
Should we introduce cookies or similar technologies in the future, this Privacy Policy will be updated accordingly.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Deliver our services
- Maintain participant records
- Meet operational requirements
- Resolve disputes
- Comply with legal and regulatory obligations
When information is no longer required, we take reasonable steps to securely delete, anonymise, or destroy it.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permissible
- Object to certain processing activities
- Restrict processing in certain circumstances
- Withdraw consent where processing relies on consent
- Lodge a complaint with a relevant regulatory authority
We will respond to reasonable requests within the timeframes required by applicable law.
South African POPIA Compliance
For individuals whose information is processed under South African law, Parawild Edu Capture aims to comply with the requirements of the Protection of Personal Information Act, 2013 ("POPIA").
Under POPIA, you have the right to:
- Be informed about the collection and use of your personal information
- Access personal information held about you
- Request correction or deletion of personal information where appropriate
- Object to the processing of your personal information in certain circumstances
- Submit complaints regarding privacy concerns
If you believe your personal information has been processed unlawfully, you may contact us directly or lodge a complaint with the South African Information Regulator.
Children's Privacy
Some workshops and educational programmes may involve participants under the age of 18.
Where required, personal information relating to minors will only be collected and processed with the consent of a parent, guardian, or authorised representative, unless otherwise permitted by applicable law.
Contact Us
If you have any questions about this Privacy Policy or our handling of personal information, please contact:
Parawild Edu Capture
Email: info@parawild.co.za
Website: https://parawild.co.za
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. Updated versions will be published on this page together with the revised effective date.
We encourage users to review this Privacy Policy periodically.